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Starbucks operator SSP set to make 5,000 redundancies

first_imgUp to 5,000 roles may be made redundant at travel sites operator SSP due to the devastating impact of the coronavirus outbreak.With very few people passing through airports and railway stations, almost all the company’s sites, which include Uppercrust and Starbucks units, have been shut down. As a result, the business has seen sales crash 95% year on year in recent months.SSP said even plans to introduce ‘air bridges’ would bring only a slight increase to short-haul travel, and the number of long-haul flights was expected to remain very low. With social distancing measures in place, recovery in rail passenger numbers, currently down about 85%, was expected to be slow, it added.As a consequence, the business predicted it would only have reopened 20% of its UK sites by the autumn and revealed it was starting a major restructure.SSP today (1 July) warned that, if the pace of the recovery continued at the current level, this could lead to up to around 5,000 roles becoming redundant from head office and UK operations.Only the UK part of the global business has been affected by the plans, because of expected faster recovery, the longer durations of furlough support or contractual lay-off arrangements in other parts of the world.“Covid-19 continues to have an unprecedented impact on the travel industry and on SSP’s businesses in all geographies,” said SSP group CEO Simon Smith. “We are beginning to see early signs of recovery in some parts of the world and are starting to open units as passenger demand picks up.“However, in the UK, the pace of the recovery continues to be slow. In response to this, we are now taking further action to protect the business and create the right base from which to rebuild our operations.”Smith added that the business would ensure it retained the flexibility to ramp up operations and quickly reopen sites if sales improved over the summer.“The medium-term prospects for the group remain positive,” he stated. “The objective of the action we are proposing today is to ensure that we manage through this pandemic, rebuild our business as demand recovers and, in time, deliver long-term sustainable growth for the benefit of all our stakeholders.”While group sales were down 95% in April and May, they have recovered slightly and were down 90% in June, thanks to increases in Continental Europe and North America.last_img read more

‘It’s the little things that matter’

first_img ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr continue reading » A few years back Patrick Adams, CEO of St. Louis Community Credit Union, suffered a heart attack—and survived. He shared his story Friday at the co-located CUNA Technology Council and CUNA Operations & Member Experience Council Conferences in San Francisco.If possible, he suffered his attack under the best of possible conditions:There was a defibrillator onsite at the YMCA where he was working out.A U.S. Secret Service Agent was also working out. He knew how to use a defibrillator.Scheduling snafus resulted in Adams and the agent being at the gym at the same time.A fire station and paramedics were nearby to assist Adams.One of the things that Adams took away from the episode: It’s not necessarily the big things that make the difference in our lives.last_img read more

Celebrity Partners Up with Ghana University on Recruiting Female Bridge Officers

first_imgUS-based cruise line Celebrity Cruises has entered into a partnership with the Regional Maritime University (RMU) in Ghana which will enable female bridge officers to be openly recruited from a West African country for the first time in the cruise industry. As informed, on August 27, 2017, the cruise line will welcome the first official crew member from the Celebrity Cadet Program, RMU Cadet Nicholine Tifuh Azirh, who will join the bridge team onboard Celebrity Equinox.The partnership with RMU came about when Celebrity’s President and CEO Lisa Lutoff-Perlo met with students from the Mandela Washington Fellowship at Florida International University (FIU). There, the CEO met Tifuh Azirh who shared her “inspiring story of perseverance”. Tifuh Azirh holds two degrees, yet following graduation she struggled to find opportunities in the maritime industry as an African female despite her academic performance, subsequent teaching at RMU, and cadet experience.“After hearing Nicholine’s story, I met with our SVP of Global Marine Operations, Patrik Dahlgren, to see what we needed to do in order to give her, and others, the opportunities they’ve earned. A year later, I’m so excited to share the news of our partnership with RMU and to welcome Nicholine on board,” Lutoff-Perlo said.“Nicholine isn’t just a new-hire, she symbolizes hope for women around the world who dream of working in a very male-dominated industry; she’s the face of our industry-leading partnership,” Lutoff-Perlo added.“Nicholine’s success is our entire world’s success. Her story shows the power of win-win partnerships and the positive impact they have on our communities – and beyond,” Mark B. Rosenberg, FIU President, commented.“The goal of our partnership with RMU is to inspire and disrupt the social norms that burden female officers in western African nations, such as Ghana,” Patrik Dahlgren, SVP of Global Marine Operations, Celebrity Cruises, pointed out.“Nicholine is our pioneer cadet and a pioneer for women in her country; moving forward, we will continue to evaluate candidates and continue to push the envelope in developing a growth sector for marine officers in a part of the world that traditionally underserves female officers,” Dahlgren concluded.last_img read more